Frequently Asked Questions

How do trays ship?

Shower pans are shipped via UPS. Most pans will be cut into 2-4 sections for convenient shipping.

What does level perimeter mean?

A common occurrence when cutting down a typical pre-formed shower pan is the formation of a curved perimeter caused by cutting into the sloped section of the pan.

All of our shower pans are made with a uniform thickness perimeter. As long as your subfloor is level, your shower pan will also be level.

Any Drain?

Our shower pans are configured to accept any common bond flange drain. For linear drains, please provide as much information regarding the drain specs and a drawing will be helpful.

How long does it take to receive a custom pan?

Most online orders are manufactured and shipped same day. However, please allow 48 business hours.

Any Waterproofing?

EPS is a suitable substrate for any of the common surface applied waterproofing membranes including liquid and sheet applied.

As always, check your waterproofing manufactures specs to be sure.

Do you offer bulk pricing?

Yes! Contact us for special pricing on orders of 10 or more.